To create an account, download our app from the App Store or Google Play Store. Open the app and tap on 'Sign Up'. Fill in your details including your name, email address, and create a password. Verify your email address through the link sent to your inbox, and you are all set!
If you've forgotten your password, tap on 'Forgot Password' on the login screen. Enter the email address associated with your account, and we will send you a link to reset your password. Follow the instructions in the email to create a new password.
To book a service, log in to your account and browse through available services. Select the service you want, choose your preferred date and time, and proceed to checkout. Review your booking details and confirm your appointment by making the payment.
We accept cash on delivery or the following cards: (Visa, Mastercard, Apple Pay, Mada). All electronic payments are processed securely through Newleap.
To cancel a booking, go to 'My Bookings' in your account. Select the booking you want to cancel and tap on 'Cancel'. Follow the prompts to complete the process.
Cancellations made at least 24 hours before the scheduled appointment are free of charge. For cancellations made within 24 hours, a partial refund may be provided after deducting the service fee.
You can contact our customer support team through multiple channels. Use the in-app chat feature, email us at info@alamalmunawara.sa, or call us at +966 57 979 0028. Our support team is available Sunday to Thursday, 9:00 AM to 6:00 PM.